Cristalino Lagoon Front Hotel, Restaurant & Spa | Bacalar ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

511 Costera, Bacalar, Mexico, 77933

“This hotel boasts an very nice spot right on the lake in Bacalar, offering amazing views and easy access to the water.”view full review

Cristalino Lagoon Front Hotel, Restaurant & Spa offers a blend of luxury and comfort with features including two outdoor pools and a restaurant. This 5-star Bacalar hotel ensures guests enjoy spacious accommodations with modern amenities such as free WiFi and flat-screen TVs.

Rooms & Amenities

Rooms at Cristalino Lagoon Front Hotel, Restaurant & Spa include a flat-screen TV, air conditioning, and private bathrooms equipped with complimentary toiletries. Many rooms boast terraces providing views of the lake or garden, enhancing the guest experience with outdoor features.

Dining Options

The on-site restaurant serves a variety of dining options, and room service is available for added convenience. Nearby dining options include local eateries and shops where guests can experience regional cuisine.

Leisure & Activities

Guests can engage in outdoor activities, with options for ecotours and explorations of scenic areas around the hotel. Cultural highlights such as Museum of Maya Culture and Museo de la Ciudad are within reach for those interested in local history.

Services & Transportation

Cristalino Lagoon Front Hotel, Restaurant & Spa features a 24-hour front desk, assisting with tour organization and providing essential services to guests throughout their stay. Chetumal International Airport is located 40 km away, with taxis and buses available nearby for transport.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room Lake View

Max:

2 persons

Shower

Coffee machine

room details

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Deluxe Twin Room

Max:

2 persons

Shower

Coffee machine

room details

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Deluxe King Room

Max:

2 persons

Shower

Coffee machine

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Bacalar 1.6 mi

Airports

Chetumal International (ctm) 22.4 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dinner Experience

I had the pleasure of dining at the hotel restaurant, and I was blown away by the quality of the food. Each dish was flavorful and beautifully presented. The atmosphere during dinner, particularly while watching the sunset over the water, was simply very nice.

Stephen123. USA, 2024-04-20Read full review on

Pampering Spa Retreat

During my stay, I experienced the hotel's spa services, although there was only one therapist available. It was worth the wait! The treatments were both relaxing and rejuvenating. The environment was serene, enhancing the overall experience. Definitely a highlight of my stay!

Charles1987. UK, 2024-06-15Read full review on

Luxurious Room Comfort

Staying in the deluxe twin room was a dream. The beds were incredibly comfortable, complete with luxurious pillows and linens. The rainfall shower was a good addition, making it feel like a spa experience every day. Plus, the large balcony offered amazing views.

Jonathan77. Canada, 2024-05-05Read full review on

Stunning Bathroom Design

I was genuinely impressed by the bathroom in my room. It was spacious and well-designed, featuring high-quality fixtures and excellent water pressure in the shower. It made my stay feel even more luxurious and comfortable, which is always appreciated.

Al_stay. Australia, 2024-07-10Read full review on

What’s included

General

No smoking on site
Free Wi-Fi
Free parking
Safe deposit box
Express check-in/ -out
Concierge desk
No pets allowed
24-hour security
Adults only
Luggage storage
Smoke detectors
Fire extinguishers
Key card access

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Infinity pool
Heated swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Sauna
Steam room

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Location

511 Costera, Bacalar, Mexico, 77933

Map view

511 Costera, Bacalar, Mexico, 77933

City landmarks

Museum

Fort San Felipe Bacalar

1.6 mi

Beach

Cocalitos

5100 ft

Landmark

Cenote Esmeralda

2500 ft

Landmark

Lake Bacalar

1.4 mi

Landmark

Cenote Azul

1.4 mi

Landmark

Cenote Cocalitos

1.0 mi

Landmark

Cenote de la Bruja

1.4 mi

Lake

Bacalar

1.6 mi

Landmark

Balneario Municipal de Bacalar

1.3 mi

Landmark

Public swimming jetty

1.3 mi

Landmark

love bacalar souvenirs

1.5 mi

Landmark

Muelle Mirador Publico de Bacalar

1.5 mi

Landmark

Canal Piratas

1.9 mi

Landmark

General Angel Remigio Rosado

1.5 mi

Church

Parroquia de San Joaquin

1.6 mi

Landmark

Laguna Mariscal

1.7 mi

Landmark

Mercado Municipal de Bacalar

1.9 mi

Landmark

Natural Protected Area

2.0 mi

Landmark

Balneario Ecologico

2.1 mi

Nearby

Lake

Los Aluxes Bacalar

200 ft

interior

Bird Island "Bird Sanctuary" Bacalar

1600 ft

Restaurants

Los Aluxes Bacalar Restaurant

200 ft

Avenida Costero Bacalar 69

Cocteleria el Galle

2500 ft

Av 1

Reviews and Ratings

Reviews from guests about their experience.

Steve

United States, February 2025

8.0/10

I had a really nice stay at this hotel. The atmosphere was peaceful and the amenities were quite impressive. The rooms were modern and spacious, providing great comfort. However, I found the dining options to be somewhat lacking in variety, especially for breakfast. Overall, this place offers great value for money, but the dining experience could use some improvement.

Rooms

9.0

The rooms were modern, spacious, and very comfortable, which made my stay enjoyable.

Service

8.0

The service was attentive and helpful, making my experience pleasant.

Location

9.0

The hotel has a lovely location that provided a serene atmosphere.

Dining

5.0

The breakfast options were a bit limited, which was disappointing.

Facilities

9.0

The facilities, including the spa and pool, were excellent and well-maintained.

Evan

United States, January 2025

8.4/10

I had a lovely stay at this spa hotel. The rooms are clean and spacious, and the amenities are top-notch. The location is serene, perfect for relaxation, but I felt the dining options could use some improvement. Overall, it's a great place for a peaceful getaway, but there's room for improvement in the dining experience.

Rooms

9.0

The rooms were clean and spacious, providing a comfortable retreat after a day at the spa.

Service

8.0

The service was attentive and welcoming, which enhanced my overall experience.

Location

9.0

The hotel is situated in a tranquil area, perfect for those looking to unwind and recharge.

Dining

6.0

The dining experience could be better; the menu felt a bit limited during my stay.

Facilities

10.0

The spa facilities were fantastic, with a beautiful pool area and relaxing ambiance.

Arthur

United States, December 2024

7.6/10

This spa hotel offers a tranquil atmosphere with clean, spacious rooms and a lovely view. The amenities are quite impressive, including an exceptional spa experience. However, the dining options fell short of expectations, especially at breakfast. Although the service was accommodating, it wasn't flawless, leaving some areas for improvement.

Rooms

9.0

The rooms were clean, spacious, and had a lovely view, making my stay very comfortable.

Service

7.0

The service was accommodating, though there were occasions when it didn't meet my expectations fully.

Location

8.0

The location was peaceful and provided a great escape, perfect for relaxation.

Dining

5.0

The breakfast options were limited, which was a bit disappointing considering the hotel's other offerings.

Facilities

9.0

The spa facilities were exceptional and really contributed to a relaxing experience.

Edward

United States, November 2024

8.4/10

This hotel truly excels in creating a peaceful retreat with its relaxing spa facilities and serene ambiance. I enjoyed the spacious and modern rooms, and the service was quite attentive, though there were a few hiccups that could be improved. The dining options were adequate but not spectacular. Overall, it was a comforting stay, although the Wi-Fi situation could use some rethinking as it was a bit inconsistent.

Rooms

9.0

The rooms were spacious and modern, making me feel right at home with a touch of luxury.

Service

7.0

The service was attentive, but there were moments when it felt a bit slow, especially during busy times.

Location

9.0

The hotel is in a wonderful, quiet area that really enhances the relaxation experience.

Dining

7.0

The dining options were decent, but I expected a bit more variety and creativity in the menu.

Facilities

10.0

The spa facilities were top-notch, providing an excellent range of treatments and a soothing atmosphere.

Tim

United States, October 2024

7.8/10

I had a lovely stay at this hotel, where the atmosphere is both peaceful and rejuvenating. The rooms were quite spacious and offered a comfortable retreat, and the amenities were fantastic. However, I found the breakfast options to be a bit limited for my taste. Overall, it felt like great value for the price, although a few extra dining choices would have made my mornings even better.

Rooms

8.0

The rooms were spacious and provided a comfortable retreat, making it easy to unwind.

Service

9.0

The staff offered attentive service, ensuring my stay was smooth and enjoyable.

Location

8.0

Nestled in a serene setting, the location felt tranquil yet accessible for excursions.

Dining

5.0

The breakfast options were limited, which was a bit disappointing considering the spa focus.